Junior Account Manager
Manchester
We are looking for a Junior Account Manager for our client who is an expanding supplier of Homewares. This hybrid position will assist in the day to day running of a major account, meeting agreed KPIs to deliver exemplary service and meet customer expectations.
Key Responsibilities:
- Attend and support the Account Manager in documenting category meetings both in house and with the customer, identifying actions, facilitating customer’s requests and ensuring we deliver to their requirements.
- Represent the company while building a relationship with the customer. Internally support the account manager in attending key stakeholders through meetings.
- Assist our Design and Buying teams by providing relevant data and product knowledge to drive profit and positive new development that meets the customer’s strategic brief.
- Build a good knowledge of the given product categories through competitor analysis and benchmarking.
- Support the Account Manager in the Pre-Production process from concept through to delivery to store following the critical path on time and raising any concerns to Account Manager prior to final deadlines. Taking the lead on any areas given to ‘own’
- Completing customer related product documentation on time, in detail and to the requirements, gathering information from relevant stake holders where needed.
- Working as part of the wider team across all areas of the business from Design, QC, Merchandising, Accounts and Warehousing, completing and updating all required documents accurately to ensure processes are followed and stakeholders are fully updated on the customer’s present requirements.
Skills and Experience:
- Ideally 2 years’ experience of working within Supply Chain, account team or buying department.
- Ideally the candidate will have worked with High Street / Supermarket retailers or Supplier.
- Preferably holds an understanding of Far East manufacturing including costs / moqs / lead-times.
- Ability to understand and follow a critical path and work to deadlines.
- Confident with costings. Taking quoted prices and adding associated costs, with the ability to arrive at an agreeable margin
- Excellent attention to detail to ensure details are logged and records are kept updated accurately.
- A good communicator who is a team player.
- Previous experience or study within the home textile / ceramic product areas preferred but not essential.
- Excellent skills in Excel, Word, Office and PowerPoint.